This works very well. I don't have my DID issues anymore as in the previous cases. They not only have a great ticket system but also telephone support as well. This is quite rare in VOIP companies. And our rates are excellent for inbound and outbound calling. Twilio Cost Savings. They will help you with anything they can, and their service is literally top-notch especially for their origination and termination rates. The Q is for Quick Service. Highly reliable and low cost, it doesn't get any better.
Easy to use, great pricing, and excellent support. The staff isn't afraid to share technical details, and are transparent about their processes. High Quality Service. The reliability of the service and the features made available via the web platform or direct from live support staff makes providing VoIP services very manageable. A Pleasure to Work With. They saved me money on my termination. If you're considering working with them, go for it. Superb Service. Starting with API connectivity for my platform to the customer service I have received, was exceptional.
Versatile, great rates, and superb customer service. No More Call Completion Issues. But when we routed to thinQ they solved our issues. I love the ease of use setting up profiles and route blocks. With thinQ I get access to their routes and rates without signing into 12 different accounts and downloading 12 different rate decks. Plus they aren't pushy, which is a big plus in starting a relationship. Quick to respond to issues.
And they're professionals. They do well in number porting, and stay on top of it not letting port orders sit and stagnate. Great Support. They have helped with the implementation of their platform with me and my team.
Striving to resolve issues I had previously had each time made the experience that much better and more confident in the knowledge they were and are a company to worked with. Flexible Communications Platform. Josh L. I switched mainly to have an auto-failover in case our main routing goes down. Fast, Flexible Call Routing. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. Shelly M. The management will work with you to resolve issues quickly.
We have other suppliers that will not be flexible. Also their analytical tools are very relevant and always improving. Long Distance for Less. SIP Services. Excellent support, highly reliable service. Disaster Recovery in Action. With plan lengths ranging from monthly to three-year available, SIPStation offers the most cost effective and flexible SIP trunking option for any business. With Trunk Groups, you no longer need to purchase dedicated voice lines for each and every one of your locations.
Sharing between locations gives you flexible control while offering significant cost savings. Skip to content. Free Trial.
Read Now. Benefits of SIPStation. So I have been using Yay for many years, I'd recommend using them to anyone the out of box experience is quick and easy and if support is required they are always happy to help and sorted anything on my first call.
For business or residential functionality depending on Plan the features are very good and setting up what may seem complicated is made easier with their current intuitive web interface. Happy to confirm that we received first class service from the people at Yay. However, the main board unfortunately failed last week on the system which left us with the option of either fixing it or replacing the CPU with a newer system.
After talking to various sales people, we discovered that BT is planning to phase out ISDN in the next few years so were uncomfortable with the idea of investing in a system which had a limited shelf life. A former Turkish student of ours had recommended Yay. The company pledges to offer assistance throughout the procedure and I have to say that each time we called we were given the right guidance. The free webinar organised by Yay which I attended the day after I joined was also very useful. The phones we ordered from Yay.
When I did need some help with call routing, I was given the right guidance immediately in a very helpful and non-patronising way. We still have a few phones to add to the system but am confident that we will have a functioning VOIP system in our school by the end of the week. Finally, we are truly impressed by the professionalism of this company and the value-added service they provide.
As a small company, we would highly recommend Yay. Their customer service is always really great. I set up a complicated call routing with multiple call queues for the first time and called to get my work checked! Conner answered all my questions and helped me sort out my call routing so that we could provide quick service to our own clients. Yay are fantastic! I have a very simple setup, i. I connect my home phones to the adaptor and have a very simple call route plan in place. Their support is brilliant.
They are always quick to pick up the phone and are friendly and very knowledgeable. I am an IT director so often get technical, but they always have the answers. Highly Recommend! Was getting stressed out for nearly 2 days trying to resolve it myself as I needed to update my bank card details. I then decided to email YAY for advice! Raffi on the helpdesk who gt back to me was outstanding!
Advised me what I needed to do and then resolved the issue for me within an hour! Can you say YAY! The support team was excellent and are supportive in more than just the technical stuff.
Made me feel like I was on the right track and not in a negative way. They made my day more than one time. Patience and kindness is their key personality traits. I entered the wrong email when I signed up, a quick call had this all resolved. Excellent service right off the bat, and I look forward to continuing using Yay Ben. Thanks a lot for taking the time to listen to my request and providing satisfactory solutions in record time. God really bless you in Jesus name.
Miguel from Yay was absolutely amazing. Professional, helpful and so friendly.
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